Privacy Policy

Last Updated: November 14, 2024

This Privacy Policy explains how Public Service Partners ("Public Service Partners," "we," or "us") collects, uses, and discloses information about you when you access or use our websites, mobile sites, and mobile applications that link to this Privacy Policy (collectively, the "Site").

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy, and, in some cases, we may provide you with additional notice (such as adding a statement to our website homepage or sending you a notification).

We encourage you to review the Privacy Policy whenever you access the Site or otherwise interact with us to stay informed about our information practices and the choices available to you.

COLLECTION OF INFORMATION

Information You Provide to Us

We collect information you provide directly to us. For example, we collect information when you:

a) Sign up to receive updates or information,

b) Fill out a form,

c) Participate in a survey,

d) Register for an event,

e) Make a donation or purchase,

f) Communicate with us via social media or email,

g) or Otherwise interact with us.

The types of information we may collect include your name, email address, postal address, phone number, payment information (collected directly by a third-party processor), and any other information you choose to provide.

Automatically Collected Information

When you access or use the Site, we may automatically collect information about you, including:

a) Log and Usage Information: We collect information related to your access to and use of the Site, including the type of browser you use, app version, access times, pages viewed, your IP address, and the page you visited before navigating to our Site.

b) Device Information: We collect information about the computer or mobile device you use to access our Site, including the hardware model, operating system and version, unique device identifiers, and mobile network information.

c) Transactional Information: If you make a donation or purchase, we may collect information about the transaction, such as donation amount, purchase price, product details, and date and location of the transaction.

d) Location Information: We may derive the approximate location of your device, such as from your IP address.

e) Information Collected by Cookies and Similar Tracking Technologies: We (and our service providers) use different technologies to collect information, including cookies and web beacons.

Cookies are small data files stored on your hard drive or in device memory that help us improve our Site and your experience, see which areas and features of our Site are popular, and count visits.

Web beacons (also known as “pixel tags” or “clear GIFs”) are electronic images that may be used in our Site or emails and domains and help deliver cookies

Information we collect from other sources, We and our service providers may also obtain information about you from other sources, such as social media platforms or publicly available databases, and combine it with the information we collect directly from you.

USE OF INFORMATION

We use the information we collect to:

a) Provide, maintain, and improve our Site and services;

b) Process donations and transactions, and send related confirmations or receipts;

c) Respond to your questions, comments, and requests;

d) Communicate with you about events, volunteer opportunities, and updates about Public Service Partners;

e) Solicit donations, support, and volunteers;

f) Personalize your experience on our Site;

g) Monitor and analyze trends and Site usage;

h) Detect and prevent fraudulent activities or violations of our policies;

i) and carry out any other purposes described at the time the information was collected.

SHARING OF INFORMATION

We may share your information:

a) With vendors, service providers, and consultants who need access to your information to carry out work on our behalf;

b) To comply with legal obligations, such as reporting certain donor information to regulatory authorities;

c) If we believe disclosure is necessary to protect our rights or comply with legal processes;

d)In connection with a merger, reorganization, or other corporate change;

e) With your consent or at your direction; and In aggregated or de-identified forms that cannot be reasonably used to identify you.

LINKS TO OTHER WEBSITES

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of such sites. We encourage you to review their privacy policies before providing any personal information.

YOUR CHOICES

Cookies

You can manage cookie settings in your web browser. Please note that disabling cookies may affect the functionality of the Site.

Promotional Communications

You may opt out of receiving promotional emails or text messages by following the unsubscribe instructions provided in those communications.

Accessing and Updating Information

You may request updates or corrections to your personal information by contacting us. However, we may retain certain information as required by law or for legitimate business purposes.

Mobile Messaging Terms & Conditions

Public Service Partners (“We,” “Us,” “Our,” or “Public Service Partners”) provides a mobile messaging program (the “Program”) to individuals who voluntarily opt in by submitting their contact information through our forms or funnels. By participating in the Program, you agree to these Mobile Messaging Terms and Conditions (the “Terms”). If you no longer wish to receive mobile messages or no longer agree to these Terms, you may reply “STOP” to any mobile message from Us to opt out of the Program.

a) User Opt-In: The Program allows users to receive SMS/MMS mobile messages by voluntarily opting in through our forms or funnels. Regardless of the method used to opt in, these Terms apply to your participation in the Program. All messages sent through the Program require human intervention to initiate, and no messages are sent using an automatic telephone dialing system (“ATDS” or “autodialer”). However, by participating in the Program, you consent to receive marketing mobile messages, including those sent via automated systems. Consent is not required as a condition to make any purchase or contribution.

b) Program Description: Users who opt into the Program will receive messages related to updates, offers, and information about our services and initiatives.

c) Cost and Frequency: Message and data rates may apply. The Program may involve recurring messages, and additional messages may be sent based on your interactions with Us.

d) Contact Information: For support, reply “HELP” to any of Our messages or email us at

[email protected]

.

e) User Opt-Out and Commands: To discontinue participation, reply “STOP” to any of Our messages. You may also reply with alternative commands such as “QUIT,” “END,” “CANCEL,” “UNSUBSCRIBE,” or “STOP ALL.” Once you opt out, you may receive a confirmation message. For assistance, you can reply “HELP” at any time.

f) MMS Disclosure: If your device does not support MMS messaging, messages will be sent via SMS.

g) Our Warranty: We are not responsible for delays or failures in message delivery caused by your wireless service provider or network operator, as these are beyond Our control.

h) Privacy Policy: We respect your privacy and will use your information solely for purposes related to the Program. We do not sell, rent, trade, or lease your information to third parties. However, we may disclose information as required by law or to protect our rights. By participating, you agree to provide accurate information. Providing false or misleading information may result in removal from the Program.

i) Dispute Resolution: Any disputes arising from the Program will be resolved through binding arbitration in accordance with the Federal Arbitration Act. Arbitration will occur in the state of Georgia, under the applicable rules of the arbitration administrator. Both parties waive the right to a trial by jury or participation in class-action lawsuits. Costs and fees will be shared equally unless the arbitrator awards attorney’s fees and costs to the prevailing party.

j) Miscellaneous: These Terms may be updated at any time. Changes will be communicated via the effective date at the top of this document. Continued participation in the Program after updates constitutes acceptance of the revised Terms.

Contact Us

For questions or concerns, contact us at

[email protected]